Firebase Cloud Messaging (FCM) Push Integration

Log in to HubNest Console → Integrations at https://app.hubnest.io/developer/integrations. Filter by Push channel. Find Firebase Cloud Messaging (FCM) or Apple APNs, then click CONNECT.

Click CONNECT button under Firebase Cloud Messaging

Choose your billing & routing preference in the popup modal:

Select Use HubNest Master Account OR Manual Integration

• Use HubNest Master Account: Route instantly via HubNest central Firebase contracts with prepaid wallet billing.
• Manual Integration (Custom API Key): Directly connect your own Firebase Service Account JSON file.

Fill in your Firebase Service Account Credentials JSON verbatim (containing project_id and private_key) and Failover Priority Rank (1 - Primary Routing Target). Click Test Connection then Save Config.

Paste Service Account JSON (project_id & private_key) & click Save Config

Open Channels → Push Gateway to view live dispatch metrics, Push Success Rate (100.0%), App Open / Click Rate (9.8%), daily traffic line charts, and interactive delivery donut share.

Monitor Push Telemetry, Push SLA (100%), and App Open Rate (9.8%)

• Tracks Total Push Dispatch, Successful Delivery, and Device Invalidations.
• App Open / Click Rate target >= 10%.
• Connected to Live Gateway status badge.

Click "Individual Send" tab. Fill Target Contact phone/email/token, select OS Target Platform pills (ANDROID, IOS, WEB), enter Notification Title, Notification Body, Deep Link Action URL (e.g. myapp://dashboard), and view live Smartphone Lockscreen Mockup Preview (ANDROID).

Select OS Platform (ANDROID/IOS/WEB), Title, Body, Deep Link & Smartphone Lockscreen Preview

Specify FCM Notification Channel ID (e.g. default_channel_id for Android 8.0+ sound/vibration channels). Select "Send Now" and click "Send Message" to dispatch.

Set FCM Notification Channel ID, select Send Now & click Send Message

Go to Channels → Push → Bulk Campaigns tab. Review past dispatched campaigns (e.g. Database Replication Failure Warning, Weekend Account Statement Ready) with segment, sent date, dispatched count (320), Open Rate (77%), Click Rate (37%), and Sent status. Click "+ Create Bulk Push Campaign" to launch the campaign wizard.

View Dispatched Campaigns table, 77% Open Rate & click + Create Bulk Push Campaign button

In Step 1 of the Campaign Wizard: Enter your campaign name (e.g. Product_Lunch) and drag-and-drop your recipient CSV file. The preview table auto-detects contact list data (e.g. 5 Contacts: Test User 1, 2, 3, 4, 5).

Enter Campaign Name & drag-and-drop recipient CSV file

In Step 2 of the Campaign Wizard: Select your registered push message template card (e.g. __product_launch__feature_announcement - MARKETING). Click Next > to proceed.

Select registered message template & click Next >

In Step 3 of the Campaign Wizard: Toggle "Exclude Opt-Out Registry Subscribers" to automatically exclude blacklisted push notification tokens. Check "Policy Declaration Confirmation" to confirm compliance with mobile push anti-spam carrier regulations.

Enable Exclude Opt-Out Registry Subscribers & confirm policy declaration

In Step 4 of the Campaign Wizard: Choose execution timing mode — "Send Now" for instant broadcast queueing or "Schedule for Later" for automated future dispatch.

Choose Send Now OR Schedule for Later & click Next >

In Step 5 of the Campaign Wizard: Review campaign settings (Outbound Queue: 5 Recipients, Template Chosen: __product_launch__feature_announcement, Est. Cost: ₹0.25, Available Wallet: ₹49.95). Click "Send to Full List" or "Send to Test Batch (First 50 only)" to launch live broadcast.

Review Testing Safeguards, Cost Estimates, and click Send to Full List